COVID Safe Plan

Coronavirus Standards,
Guidelines, Information and Resources

How United Co. is Ensuring a Safe Workspace

United Co. remains open for members and guests throughout the pandemic. We are committed to keeping our workspaces and meeting room facilities available to new and existing members, guests and nearby businesses and those who require a safe and suitable work or meeting space. Our team continually reviews OH&S guidelines, ensuring we make all the necessary adjustments to meet state and federal government guidelines. We look forward to welcoming you to our business centre, when you are ready. Please review this page for more information on our COVID-19 policies and procedures as well as helpful information and resources.

Physical Distancing

To assist you with physical distancing we have reduced the density of seating in communal areas. Our meeting rooms, phone booths, lifts and wellness spaces have occupancy guidelines displayed. Notices and floor stickers have been placed at the front desk, members kitchens and in the in-house cafe helping to remind you to practice good hygiene and maintain 1.5 meters distance.

Increased Hygiene & Cleaning

In addition to our regular cleaning regime, we have implemented additional cleans of high traffic areas and touch points such as door handles, lift buttons, handrails, meeting rooms, lobby furniture and kitchens throughout the day. We encourage you to use the provided hand sanitiser, disinfectant wipes and tissues are provided at all entry points and in kitchens.

Health & Wellbeing

When you return to work, we ask that you practise self care and good hygiene. If you feel unwell, please stay at home. Help us and other members of our community by maintaining physical distancing so we can provide a safe workspace for everyone. Finally, we ask that you inform us if you or a member of your team contracts COVID-19 and assist us with contact tracing. Personal information will be kept confidential.

Business Support

We continue to support business by providing services in our business centre as well as remotely. We offer a range of virtual services to support you and your business while working from home from mail handling and forwarding to reception phone answering as well as administrative support.


Members are encouraged to keep and eye out for notifications on the members portal. Our Centre manager will continue to provide members updates via regular email communication with new  information, developments and resources to support your business.

Communal Facilities & Events

Our members kitchens, phone booths, gym, wellness studio and quiet room are available for members to use under the Covid safety guidelines. We already look forward to being able to host community events again in the future, but for now we will have to meet virtually. In the meantime members can catch up in the video room on our members portal, or join scheduled webinars and virtual events.

Return to the Workplace after COVID-19

Many businesses adapted to COVID-19 by working from home and adopting technology to help team members connect virtually. We are here to help you transition back to the office.

  • Our centre manager is available to assist members with adjusting office layouts where possible.
  • We encourage members to use the available break out areas and flexible workspaces to comply with physical distancing.
  • Businesses are encouraged to take advantage of 24/7 access and let their teams work in shifts by extending work hours and staggering staff members returning back into the workspace.
  • You can request additional cleaning of your workspace by contacting the centre manager.
  • Any of your guests attending meetings with you in the centre or in a meeting room will be asked to sign in at the front desk. Registered detail will be used for contact tracing purposes if required.

Meetings & Events During the Pandemic

We continue to support you by hosting your meetings and corporate events.

  • We can help you to find a suitable space for your meeting in line with physical distancing guidelines.
  • We are able to host meetings up to 20 people while maintaining physical distancing guidelines.
  • Meeting rooms are cleaned thoroughly after each meeting.
  • Occupancy guidelines are indicated for all meeting rooms.
  • Phone conferencing can be added to any meeting room booking.
  • Video conferencing is available in our boardroom to help you connect with remote teams.
  • All attendees will be asked to register their details at the front desk. If required, the registered information will be used to effectively conduct contact tracing.

We Continue to Support Your Business While You Work Remotely

If you enjoy working from home or plan on adapting a hybrid way of working in the future we can help you stay connected with other members and your customers.

  • A virtual office helps you to maintain a professional image for your business no matter where you choose to work. 
  • Never miss a call with our phone answering services and ensure business continuity. 
  • Part-time coworking memberships and day passes are available so you only pay for workspace when you need it.
  • A business address can help you keep your home address private while you keep running your business from home. 
  • Any mail you receive is stored securely. You can choose to have your mail and parcels forwarded to a nominated address or we can scan and email a copy of letters you receive.
covid safe space for meeting with clients and host team meetings in melbourne

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Getting to work at United Co.

Many people have relied on public transport in the past to get to and from work. United Co. is easily reached by public transport, but also encourages members to consider other modes of transport.

  • If you or your employees rely on public transport, flexible work hours can help you avoid peak hour public transport.
  • Walking or cycling to work is a budget friendly and healthy way to commute. If you cycle to work, we provide secure bicycle parking and end of trip facilities for your convenience.
  • If you choose to drive to work United Co. provides on site parking. You can purchase a day pass online or add a reserved car park to your membership.

Together We Transition to a New Business as Usual

The coronavirus pandemic has changed the way we work forever. We have all been forced to adjust our daily lives as well as our working lives.

While we keep assessing developments on a daily basis, we also look ahead to a new future and plan ahead to adjust to a new normal together with our community.

We welcome anyone to reach out with concerns, suggestions or questions. Current members are welcome to reach out to the centre manager for assistance or information.

If you like to get in touch with our team for more information on our services and find out how we can assist your business.

hand sanitizer on desk

Covid-19 Resources

We created a list of helpful resources for your business. Including sources of reliable news and information.

What to do if you or a team member feels unwell?
Get step by step advice or use the online self-assessment tool.

Call the COVID Hotline for advice
1800 675 398

Where to get tested for COVID-19
Testing locations

Information around coronavirus from the Australian federal government

Look after your mental health and wellbeing
Get support 

Coronavirus Support for businesses in Victoria

If you are traveling to work during the Melbourne lockdown check the Permitted Worker Scheme

A guide to make sure your workplace is compliant
Workplace COVID checklist

Create a contingency plan for your business
Covid-safe plan

Download the COVID safe app
Apple App Store
Google Play Store

Latest news around coronavirus in Victoria
Updates and media releases

The latest numbers around coronavirus in Victoria
COVID-19 Data

Data and statistics around coronavirus worldwide