Virtual Office

Establish a professional presence for
your business at United Co.

A virtual business address and professional phone answering service to support your business.

United Co. is an innovative business centre just outside Melbourne CBD. By signing up for a business address at our iconic location on vibrant Smith Street Fitzroy you will be able to establish a prestigious presence for your business. Our professional receptionists can take care of all your incoming calls, so you can rest assured that no call is missed while you work on growing your business.

United Co. offers a range of virtual services

How can we help your business thrive?

A business address with mail management and reception phone answering service at our Melbourne business centre will help you establish the professional local presence you need to grow your business.

Our virtual office bundle will enable you to customize your virtual office package to suit your business.

  • Save time by letting United Co. manage your mail and phone calls in a professional and timely manner
  • Maintain your personal privacy by using our prestigious inner city address and receiving a business phone number for your advertising and business cards
  • Reduce overheads
  • Personal and professional service for you and your clients anytime during business hours

United Co. has memberships available to suit any size  business and various call management membership options to personalise your greetings and process your calls. Virtual members at United Co. receive access to a convenient easy to use client portal. You can easily sign up online for one of our flexible memberships with the option to cancel anytime* you want.

If you are working from home or remotely a business address at United Co. can offer your business a prestigious inner city presence.

A Virtual Business Address enables you to

  • Establish a professional inner city presence for your business with a real business address owned by United Co.
  • Reduce your overheads and save money with United Co. receiving and managing your mail securely on site with fast processing times
  • Have peace of mind with secure on site storage for your parcels
  • Keep your home address private

Virtual members at United Co. receive access to a convenient easy to use client portal. You can easily sign up online for one of our flexible memberships with the option to cancel anytime* you want.

Receptions phone answering at United Co. helps you grow your business, saves you time and gives you peace of mind knowing you will never miss a phone call.

  • Establish a professional local Melbourne phone number for your business
  • A professional on site receptionist answering your calls in your company name and script
  • Personal and professional service for you and your callers anytime during business hours
  • Ability to save time by letting United Co. manage your incoming calls
  • Reduce overheads
  • Listen to and manage your messages online at anytime

United Co. has memberships available to suit any size  business and offer various call management options to personalise your greetings and process your calls. Virtual members at United Co. receive access to a convenient easy to use client portal. You can easily sign up online for one of our flexible memberships with the option to cancel anytime* you want.

Virtual Business Address

Business $60 /month

Receive up to 5 courier parcels per week.

Details

INCLUSIONS
  • 1 contact  (additional contact $10  per month)
  • Receive Australia Post
  • Receive small/medium parcels
  • Up to 5 courier parcels per week Additional parcels $2 each)
  • Mail forwarding per package $5
  • Open mail, scan and email a copy additional $10 per month
  • Photocopying/printing/scanning (PAYG)
  • $100 set-up fee
  • Minimum 6-month term
BENEFITS
  • Establish a professional presence in Melbourne by using our premium Fitzroy business address
  • Keep your home address private and list our business address on your business cards, website etc.
  • Receive mail and hold for collection
  • Receive mail and scan to email or have your mail redirected to your nominated address
  • We can securely shred and discard documents for you
  • Receive parcels and store until collection or have them forwarded to your nominated address
  • Receive email/sms notifications
  • Receive access to our interactive portal to update your profile, view your billing and connect with our team
  • Dedicated customer support team
  • Photocopy/Print/Scan services available

Premium $75 /month

Receive up to 10 courier parcels per week.

Details

INCLUSIONS
  • 3 contacts 
(additional contact $10 per month)
  • Receive Australia Post
  • Receive small/medium parcells
  • Up to 10 courier parcels per week(additional parcels $2 each)
  • Mail forwarding per package $5
  • Open mail, scan and email a copy additional $10 per month
  • Photocopying/printing/scanning (PAYG)
  • $100 set-up fee
  • Minimum 6 month term
BENEFITS
  • Establish a professional presence in Melbourne by using our premium Fitzroy business address.
  • Keep your home address private and list our business address on your business cards, website etc.
  • Receive mail and hold for collection
  • Receive mail and scan to email or have your mail redirected to your nominated address
  • We can securely shred and discard documents for you
  • Receive parcels and store until collection or have them forwarded to your nominated address
  • Receive email/sms notifications
  • Receive access to our interactive portal to update your profile, connect with other members and stay up to date on news and events at United Co.
  • Dedicated customer support team
  • Photocopy/Print/Scan services available

Reception Phone Answering

Phone 20 – $70 /month

Get 20 calls answered each month.

Details

INCLUSIONS
  • 1 contact 
(additional contact $10 per month)
  • 20 Calls each month included
  • Excess calls are charged at $3.50 each
  • Discounted business lounge access available
  • $100 set-up fee
  • Minimum 6 month term
BENEFITS
  • Receive a professional dedicated local phone number
  • 24/7 access to calls
  • Use of mobile softphone app make calls and access your voicemail
  • Full Time local receptionist answering calls in your personalised script
  • Receive timely email/sms notification for calls received
  • Receive access to our interactive portal to update your profile, view your billing and connect with our team
  • Dedicated customer support team
  • Access to a monthly calls report

Phone 50 – $162 /month

Get 50 calls answered each month.

Details

INCLUSIONS
  • 2 Contacts
(additional contact $10 per month)
  • 50 Calls each month (excess calls are charged at $3.25 each
  • Discounted business lounge access available
  • $100 set-up fee
  • Minimum 6 month term
BENEFITS
  • Receive a professional dedicated local phone number
  • 24/7 access to calls
  • Use of mobile softphone app to make calls and access your voicemail
  • Full time local receptionist answering calls in your personalised script
  • Receive timely email/sms notification for calls received
  • Receive access to our interactive portal to update your profile, view your billing and connect with our team
  • Dedicated customer support team
  • Access to a monthly calls report

Phone 100 – $300 /month

Get 100 calls answered each month.

Details

INCLUSIONS
  • 2 Contacts 
(additional contact $10 per month)
  • 100 Calls each month (excess calls are charged at $3.00 each)
  • 1 Day business lounge access per month
  • $100 set-up fee
  • Minimum 6 month term
BENEFITS
  • Receive a professional dedicated local phone number
  • 24/7 access to calls
  • Use of mobile softphone app to make calls and access your voicemail
  • Full time local receptionist answering calls in your personalised script
  • Receive timely email/sms notification for calls received
  • Receive access to our interactive portal to update your profile, view your billing and connect with our team 
  • Dedicated customer support team
  • Access to a monthly calls report

Phone 150 – $412 /month

Get 150 calls answered each month.

Details

INCLUSIONS
  • 3 Contacts 
(additional contact $10 per month)
  • 150  Calls each month (excess calls are charged at $2.75 each)
  • 1 Day business lounge access per month 
  • $100 set-up fee
  • Minimum 6 month term
BENEFITS
  • Receive a professional dedicated local phone number
  • 24/7 access to calls
  • Use of mobile softphone app to make calls and access your voicemail
  • Full Time local receptionist answering calls in your personalised script
  • Receive timely email/sms notification for calls received
  • Receive access to our interactive portal to update your profile, view your billing and connect with our team 
  • Dedicated customer support team
  • Access to a monthly calls report

Phone 200 – $500 /month

Get 200 calls answered each month.

Details

INCLUSIONS
  • 3 Contacts 
(additional contact $10 per month)
  • 200  Calls each month (excess calls are charged at $2.50 each)
  • 1 Day business lounge access per month
  • $100 set-up fee
  • Minimum 6 month term
BENEFITS
  • Receive a professional dedicated local phone number
  • 24/7 access to calls
  • Use of mobile softphone app to make calls and access your voicemail
  • Full Time local receptionist answering calls in your personalised script
  • Receive timely email/sms notification for calls received
  • Receive access to our interactive portal to update your profile, view your billing and connect with our team
  • Dedicated customer support team
  • Access to a monthly calls report

Phone 250 – $675 /month

Get 250 calls answered each month.

Details

INCLUSIONS
  • 4 Contacts
(additional contact $10 per month)
  • 250 Calls each month(excess calls are charged at $675 each)
  • 1 Day business lounge access per month 
  • $100 set-up fee
  • Minimum 6 month term
BENEFITS
  • Receive a professional dedicated local phone number
  • 24/7 access to calls
  • Use of mobile softphone app to make calls and access your voicemail
  • Full Time local receptionist answering calls in your personalised script
  • Receive timely email/sms notification for calls received
  • Receive access to our interactive portal to update your profile, view your billing and connect with our team 
  • Dedicated customer support team
  • Access to a monthly calls report

Virtual Office Bundle

BUNDLE from $124 /month

Tailor your virtual office service.

Details

Because we understand that individual businesses have unique needs, we offer the option to bundle various plans to create a tailored solution specifically for your business.
  • Pay only 1 set-up fee 
  • Save 10% on your business address
  • Minimum 6 month term
BENEFITS
  • Receive a professional dedicated local phone number
  • Establish a professional presence in Melbourne by using our premium Fitzroy business address.
  • Keep your home address private and list our address on your business cards, website etc.
  • 24/7 access to calls
  • Use of mobile softphone app to make calls and access your voicemail
  • Full Time local receptionist answering calls in your personalised script
  • Receive mail and hold for collection
  • Receive mail and scan to email or have your mail redirected to your nominated address
  • We can securely shred and discard documents for you
  • Receive parcels and store until collection or have them forwarded to your nominated address
  • Receive timely email/sms notification for calls, mail and parcels received
  • Receive access to our interactive portal to update your profile, view your billing and connect with our team 
  • Dedicated customer support team
  • Access to a monthly calls report
  • Photocopy/Print/Scan services available
United Co. Virtual Office Members Enjoy

World-Class Services

Not sure which one of our virtual services is right for you?

If you’re unsure which virtual membership plan is right for you, one of our team members can help you determine the most suitable choice for your business requirements.

ENQUIRE NOW

United Co. offers a range of services to support you in your professional life

Hosting Regular Meetings?
Have a look at our Meeting Room Memberships.

Access our Business Lounge
Purchase day pass.

Planning a Workshop or Training Session?
Book our Training Room

Looking for a Part-Time Workspace? Get a coworking membership

Frequently Asked Questions

How can I sign up for a virtual office service?

Signing up for a virtual office is easy. You can sign up online or speak to a member of the United Co. sales team if you have any questions regarding our membership options.

How long does it take to set up my virtual office?

Once you register, one of our team members will contact you to start the onboarding process and discuss how you would like your service to be set up. It doesn’t take more than a few business days to get your service up and running.

What are the costs of a virtual office?

United Co. offers a variety of virtual office services that allow you to customise your package to your needs. Speak to our sales team today to discuss which one of our services would best benefit your business.

Are there any hidden costs I should know about?

All applicable costs are outlined in our price list. Our sales team can help guide you through the available virtual office memberships and packages and explain any costs involved.

Do you answer my calls in my company's name?

Yes, our professional receptionists will answer your calls in your company name and script. When you sign up for your virtual office service, a United Co. team member will reach out to you to discuss your requirements. You can personalise your greeting and let us know how you prefer your calls to be handled.

Do you answer all calls even after office hours?

We offer a 24/7 phone answering service. United Co’s standard business hours are Monday to Friday between 8.30 am and 5.30 pm. We are closed on weekends and public holidays, but if you receive a call outside of business hours, they will be diverted to a voicemail or a nominated phone number.

Can I pick my own phone number of choice?

When you sign up for a virtual phone answering service at United Co, you will receive your own dedicated phone number. We have a range of phone numbers available that you will be able to choose from upon request.

Who would benefit from a virtual office address?

A virtual business address is a great solution for those who work from home but want to keep their home address private. It is also a great option for interstate or overseas businesses that wish to establish an interstate presence. Registering a business address at United Co. Fitzroy will give you the benefits of our prestigious inner-city address along with mail handling services.

What is included with a business address?

Registering a Melbourne business address at United Co. will allow you to use our address for marketing purposes and on your business cards. You can direct mail and parcels to United Co, which will be available for you to pick-up when it suits you best. Alternatively, we can forward your mail if you are interstate or unable to collect it in person.

Who can benefit from a virtual Reception Phone Answering Service?

Reception Phone Answering at United Co. is commonly used by entrepreneurs who spend a lot of time on the road or in meetings unable to answer calls. Our phone answering service can help you to protect your privacy and allows you to keep your mobile phone number private.

What our Members Say About United Co.

“Cool place to work, extremely friendly staff, great common areas.”
Devin Agnew