Virtual Receptionist

Never Miss a Call with our Virtual Phone Answering Service.

United Co. offers a range of virtual receptionist and phone answering services to suit your business. A local phone number will help you establish a professional image and stay connected while keeping your personal details private. Our Virtual Receptionist answers and screens your calls, so you never miss a phone call. Have peace of mind and confidence that all your calls are answered in a professional manner, while you work on growing your business.

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Virtual Phone Number – $35 /month

Get a professional local phone number with unlimited calls to Australian national phone numbers and mobiles. Sign up today!

Details

INCLUSIONS
  • Receive a local Melbourne phone number
  • Make unlimited outbound calls to Australian national and mobile numbers
  • Use of softphone app to receive calls on your mobile and computer, no matter where you are
  • Monthly calls report emailed
BENEFITS
  • Establish a professional presence with a local landline number
  • Maintain privacy by keeping your personal telephone numbers private
  • No-lock-in contract

Virtual Receptionist – Business for $150 /month

Get a local Melbourne phone number and a 100 calls answered each month. Get started with a 14-day FREE trial.

Details

INCLUSIONS
  • Receive a local Melbourne phone number
  • 100 Inbound calls per month answered and transferred to your nominated phone number
  • Call answering during business hours by your virtual receptionist
    Greetings in your company name and script
  • App access to check after hours voice messages, call history and communicate with your receptionist
  • 1 Contact
  • Monthly calls report emailed
ADDITIONAL
  • Additional inbound calls are charged at $3.50 per call
  • Unlimited outbound calls to Australian national and mobile numbers for $35 /month
BENEFITS
  • Never miss a phone call with our full time virtual telephone answering service
  • Calls answered locally by our onsite customer service specialists
  • Establish a professional presence with a local landline number
  • Maintain privacy by keeping your personal phone numbers private
  • Receive access to our interactive client portal to manage your account, access billing information and reports
  • Dedicated customer support team
  • Save time and overheads

Virtual Receptionist – Premium for $280 /month

Get 200 calls answered each month for 2 contacts. Activate your 14-day FREE trial today.

Details

INCLUSIONS
  • Receive a local Melbourne phone number
  • 200 Inbound calls per month answered and transferred to your nominated phone number
  • Call answering during business hours by your virtual receptionist
  • Greetings in your company name and script
  • App access to check after hours voice messages, call history and communicate with your receptionist
  • 2 Contacts
  • Monthly calls report emailed
ADDITIONAL
  • Additional inbound calls are charged at $3.00 per call
  • Unlimited outbound calls to Australian national and mobile numbers for $35 /month
BENEFITS
  • Never miss a phone call with our full time virtual telephone answering service
  • Calls answered locally by our onsite customer service specialists
  • Establish a professional presence with a local landline number
  • Maintain privacy by keeping your personal phone numbers private
  • Receive access to our interactive client portal to manage your account, access billing information and reports
  • Dedicated customer support team
  • Save time and overheads
  • No-lock-in contracts available

Virtual Receptionist – Enterprise for $390/month

Get 300 calls answered each month for 3 contacts. Sign-up today and take advantage of the 14-day FREE trial.

Details

INCLUSIONS
  • Receive a local Melbourne phone number
  • 300 Inbound calls per month answered and transferred to your nominated phone number
  • Call answering during business hours by your virtual receptionist
    Greetings in your company name and script
  • App access to check after hours voice messages, call history and communicate with your receptionist
  • 3 Contacts
  • Monthly calls report emailed
ADDITIONAL
  • Additional inbound calls are charged at $2.50 per call
  • Unlimited outbound calls to Australian national and mobile numbers for $35 /month
BENEFITS
  • Never miss a phone call with our full time virtual telephone answering service
  • Calls answered locally by our onsite customer service specialists
  • Establish a professional presence with a local landline number
  • Maintain privacy by keeping your personal phone numbers private
  • Receive access to our interactive client portal to manage your account, access billing information and reports
  • Dedicated customer support team
  • Save time and overheads
  • No-lock-in contracts available

Telephone Answering & Business Address

Get a Virtual Office and focus on growing your business. Start with a 14 Day FREE Trial

Details

INCLUSIONS
  • Receive a unique business address for your marketing and communications
  • Receive unlimited Australia Post letters (up to 30 days storage)
  • Receive Courier Parcels (30 days storage, max 1m sq)
  • Local Melbourne phone number
  • Call answering during business hours by your virtual receptionist
  • Greetings in your company name and script
  • App access to check after hours voice messages, call history and communicate with your receptionist
  • Email notifications
  • Monthly calls report
BENEFITS
  • Use our prestigious inner city address for your business cards, website, communications and marketing
  • Protect your privacy by keeping your home address private
  • Establish a professional Melbourne presence for your business
  • We can securely shred and discard documents for you (additional charges apply)
  • Never miss a phone call with our full time virtual phone answering service
  • Calls answered locally by our onsite customer service specialists
  • Establish a professional presence with a local landline number
  • Maintain privacy by keeping your personal phone numbers private
  • Receive access to our interactive client portal to manage your account, access billing information and reports
  • Dedicated customer support team
  • Save time and overheads
  • No-lock-in contracts available

United Co. Virtual Office Members Enjoy

World-Class Services

Not sure which one of our virtual services is right for you?

 If you’re unsure which virtual membership is right for you, one of our team members can help you determine the most suitable choice for your business requirements.

ENQUIRE NOW

United Co. offers a range of services to support you in your professional life

Get a Virtual Office
Combine a business address and virtual receptionist

Get a Casual Workspace
Book a coworking day pass

Get a Melbourne Business Address
Establish a professional image for your business

Hosting Regular Meetings
Get a Meeting Room membership

Frequently Asked Questions

Who can benefit from a virtual Reception Phone Answering Service?

Telephone Answering at United Co. is commonly used by entrepreneurs who spend a lot of time on the road or in meetings unable to answer calls. Our telephone answering service can help you to protect your privacy and allows you to keep your mobile phone number private.

Do you answer my calls in my company's name?

Yes, our professional receptionists will answer your calls in your company name and script. You can personalise your greeting and let us know how you prefer your calls to be handled. You will be guided through the setup of your account during the onboarding process.

Do you answer all calls even after office hours?

United Co. offers live call answering during standard business hours, which are Monday to Friday between 8.30 am and 5.30 pm. We are closed on weekends and public holidays. If you receive a call outside of business hours, the call will be diverted to a voicemail or a nominated phone number depending on your preferences.

Can I pick my own phone number of choice?

When you sign up for a virtual telephone answering service we will assign you an available local phone number. If you already own a phone number you can port your number onto our service.

How do I access my messages?

Depending on your account preferences your virtual receptionist will take messages and notify you via email or your calls will be diverted to your voicemail which you will easily be able to access via the portal.

Can you screen my calls and divert certain callers to me?

Yes, you will be able set your preferences in the account portal. Your virtual receptionist can screen phone calls and relay messages if you choose not to take the call.

What our Members Say About United Co.

“The services are great, and the staff are also very friendly and helpful.”
Daniel Mason
Family Zone Cyber Security