Virtual Communications Assistant

Efficient responses for your emails,
online marketing and social channels

Save time with a Virtual Communications and Marketing Assistant

United Co. offers virtual marketing assistants to professionally manage your online communications in your company brand voice in real time. Our expert team of virtual marketing assistants specialises in digital communications including social media messages, web chat answering and email management. We will ensure your customer service is provided at benchmark standards and no lead is missed.

30 Day FREE Trial – Virtual Communications Assistant

Try our virtual communications assistant for free. No commitment, you can cancel at any time. No membership fees until the end of your trial.

Details

INCLUSIONS
  • 4 Hours of virtual support from a professional Marketing Communications Assistant
  • Personalised responses tailored to your business and brand voice
  • Personal Account Manager
  • Professional virtual support anytime during business hours
  • Acces a pool of qualified Melbourne based communications professionals
  • Portal access to manage your account, update contacts or scripts and access billing and usage reports
  • 1 Contact
  • Monthly usage reports
  • Email notifications
ADDITIONAL
  • Additional support is charged at $1.50 per minute
  • Additional contacts (for the same company) can be added for $10 per contact per month
  • $100 set up fee applies
TERMS & CONDITIONS
  • No commitment
  • You can cancel at any time during the trial
  • This membership will automatically roll over into a virtual Personal Assistant plan for $190 per month unless you choose to cancel your membership before the end of the trial. 
  • You will be able to upgrade to a Professional or Enterprise plan at any time
  • Free trial is not available for advertising or promotional campaigns
BENEFITS
  • Save cost by having access to marketing communications support anytime during business hours, without having to employ a full time marketing assistant
  • Rely on quality, professional and efficient output
  • Ensure every client or customer is answered
  • You virtual communications assistant can monitor and respond to private messages on social media such as LinkedIn, Facebook, Instagram, Twitter and YouTube
  • Your virtual assistant can respond to web chat messages and manage blog comments
  • We can monitor and respond to support ticket requests
  • We can support you by organising and managing emails

Virtual Communications Assistant – Business $190 /month

Receive 4 hours of marketing support.

Details

INCLUSIONS
  • 4 Hours of virtual support from a professional Marketing Communications Assistant
  • Personalised responses tailored to your business and brand voice
  • Personal Account Manager
  • Professional virtual support anytime during business hours
  • Acces a pool of qualified Melbourne based communications professionals
  • Portal access to manage your account, update contacts or scripts and access billing and usage reports
  • 1 Contact
  • Monthly usage reports
  • Email notifications
ADDITIONAL
  • Additional support is charged at $1.50 per minute
  • Additional contacts (for the same company) can be added for $10 per contact per month
  • $100 set up fee applies
BENEFITS
  • Save cost by having access to marketing communications support anytime during business hours, without having to employ a full time marketing assistant
  • Rely on quality, professional and efficient output
  • Ensure every client or customer is answered
  • You virtual communications assistant can monitor and respond to private messages on social media such as LinkedIn, Facebook, Instagram, Twitter and YouTube
  • Your virtual assistant can respond to web chat messages and manage blog comments
  • We can monitor and respond to support ticket requests
  • We can support you by organising and managing emails

Virtual Communications Assistant – Premium $290 /month

Receive 8 hours of marketing support.

Details

INCLUSIONS
  • 8 Hours of virtual support from a professional Marketing Communications Assistant
  • Personalised responses tailored to your business and brand voice
  • Personal Account Manager
  • Professional virtual support anytime during business hours
  • Acces a pool of qualified Melbourne based communications professionals
  • Portal access to manage your account, update contacts or scripts and access billing and usage reports
  • 2 Contacts
  • Monthly usage reports
  • Email notifications
ADDITIONAL
  • Additional support is charged at $1.20 per minute
  • Additional contacts (for the same company) can be added for $10 per contact per month
  • $100 set up fee applies
BENEFITS
  • Save cost by having access to marketing communications support anytime during business hours, without having to employ a full time marketing assistant
  • Rely on quality, professional and efficient output
  • Ensure every client or customer is answered
  • You virtual communications assistant can monitor and respond to private messages on social media such as LinkedIn, Facebook, Instagram, Twitter and YouTube
  • Your virtual assistant can respond to web chat messages and manage blog comments
  • We can monitor and respond to support ticket requests
  • We can support you by organising and managing emails

Virtual Communications Assistant – Enterprise $290 /month

Receive 12 hours of marketing support.

Details

INCLUSIONS
  • 12 Hours of virtual support from a professional Marketing Communications Assistant
  • Personalised responses tailored to your business and brand voice
  • Personal Account Manager
  • Professional virtual support anytime during business hours
  • Acces a pool of qualified Melbourne based communications professionals
  • Portal access to manage your account, update contacts or scripts and access billing and usage reports
  • 3 Contacts
  • Monthly usage reports
  • Email notifications
ADDITIONAL
  • Additional support is charged at $1.00 per minute
  • Additional contacts (for the same company) can be added for $10 per contact per month
  • $100 set up fee applies
BENEFITS
  • Save cost by having access to marketing communications support anytime during business hours, without having to employ a full time marketing assistant
  • Rely on quality, professional and efficient output
  • Ensure every client or customer is answered
  • You virtual communications assistant can monitor and respond to private messages on social media such as LinkedIn, Facebook, Instagram, Twitter and YouTube
  • Your virtual assistant can respond to web chat messages and manage blog comments
  • We can monitor and respond to support ticket requests
  • We can support you by organising and managing emails

United Co. Virtual Office Members Enjoy

World-Class Services

Not sure which one of our virtual services is right for you?

 If you’re unsure which virtual membership is right for you, one of our team members can help you determine the most suitable choice for your business requirements.

ENQUIRE NOW

United Co. offers a range of services to support you in your professional life

Never miss a call
Let our virtual receptionist answer your calls for you

Establish a professional presence for your business
Get a business address with mail handling service

Get Admin Support
A virtual PA can help save you time and cost

Hosting Regular Meetings
Get a Meeting Room membership

Frequently Asked Questions

Who can benefit from a Virtual marketing communications Assistant?

If you find yourself struggling to respond to online messages in a timely manner, your business could benefit from our virtual services. Explore our plans online or speak to our customer service team to learn more about how United Co. can help your business thrive.

What marketing tasks can a virtual marketing assistant take care of?

Our virtual communications assistant can respond to your web chat and social media messages, manage blog comments, respond to support tickets as well as manage and organise emails.

Which social media channels can your virtual marketing assistant manage?

United Co’s communication assistants can monitor Facebook, Instagram, LinkedIn, Twitter and YouTube messages in your brand name and voice. Speak to one of our customer service representatives to learn more about our virtual marketing services.

How much does a virtual marketing communications assistant cost?

United Co. offers a range of virtual communications assistant plans to suit your business. Explore our plans and sign up online, or contact our customer service team to learn more.

How will I view the communications with my customers?

You will be able to view any responses sent by your virtual communications assistant in the United Co. client portal.

I have 4000 unopened emails in my inbox, can you sort this out for me?

Yes, we can. Just pass the details to your virtual communications assistant and let us know how you would like your emails to be filtered and organised.

What will happen to the customer messages received outside business hours?

Our virtual assistants can respond to messages during our standard business hours. Any messages received out of hours will be responded to the following business day.

I’m running a promotion on my website, can you manage the webchat questions?

Your virtual assistant will be able to monitor any queries coming in to your web chat. All you have to do is supply us with a list of frequently asked questions together with the answers.

What our Members Say About United Co.

“Cool place to work, extremely friendly staff, great common areas.”
Devin Agnew